Three years in the past, Datong Yang and Guifang Huo bought a model new Mercedes-Benz S-Class for $160,000. What the couple didn’t anticipate for a automotive of that value, or any automotive for that matter, was for the steering wheel to grab up on a number of events earlier than the automobile was even a yr outdated.
As reported by the Vancouver Sun, Huo purchased the S550 new in 2017, and the couple drove it for about 6,500 km (4039 miles) earlier than the problem first occurred. It has now been sitting parked since April 2018.
Lower than a yr after shopping for it, the steering wheel seized up whereas they have been driving, however the Mercedes-Benz Richmond vendor allegedly stated they might discover nothing mistaken. The courtroom paperwork, however, declare the vendor did not adequately restore the automobile.
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Whereas the automotive isn’t on any recall lists in Canada, Mercedes had recalled numerous automobiles in america for steering issues, together with S-Class fashions constructed between 2015 and 2019. The recall description talked about a transistor within the steering system that has an opportunity of overheating, leading to a lack of energy steering. The report stated that Mercedes-Benz USA was to inform homeowners, examine the steering parts, and “substitute it as needed, freed from cost.”
Nonetheless, Yang stated their native Mercedes dealership in Richmond urged the couple both proceed to drive the automotive, or promote it. However Yang stated he doesn’t wish to drive it, as a result of he fears the steering would possibly seize once more, however he additionally feels he can’t promote it as-is, as a result of that will simply cross the identical downside on to the brand new homeowners.
He then determined to achieve out to Mercedes’ headquarters in Germany, who informed him the automobile needs to be recalled and repaired.
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In early 2019, the couple filed a lawsuit within the British Columbia Supreme Courtroom towards Mercedes-Benz Canada for unspecified damages, one being the lack of enjoyment of the automobile. The lawsuit has but to go to trial, however Yang stated it was vital to him to have the problem inspected and glued, not just for his household’s security, however for the security of different homeowners as properly.
Yang says he’s primarily doing it for a very good trigger, so the issue will get solved earlier than somebody will get damage. Nonetheless, he says Mercedes-Benz Canada is sadly attempting to keep away from taking accountability for the problem, denying and/or delaying every little thing they will.
