The proprietor of a Tesla Model 3 has taken to social media to doc their saga of being caught at a Tesla Supercharger for over 15 hours.
The driving force initially made a put up on Reddit underneath the alias SeaEnergy about being caught at a supercharger in Pinellas Park, Florida. He reached out to Tesla assist as there was no strategy to launch the charging cable and even after making a number of makes an attempt to launch it, the Mannequin 3 driver made no progress.
A couple of hours later, SeaEnergy posted an replace at 1:30 AM on Reddit, confirming they had been nonetheless caught on the supercharger. A video was additionally shared, displaying that the button to unlock the charging cable on the automobile’s infotainment display wasn’t working, nor was the mechanical latch discovered within the trunk.
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It wasn’t till 9:30 AM that the proprietor returned to the automobile to find it was absolutely charged and that the cable could possibly be disconnected. Tesla failed to supply a roadside help crew to the motive force through the lengthy, in a single day wait.
Within the ultimate replace shared, the proprietor says they obtained a name from Tesla Service at about 11:30 AM after they’d seen the Reddit put up go viral. Tesla despatched somebody to examine the charging station whereas within the afternoon, the Model 3 in query was dropped on the nearest service middle the place Tesla says it’s going to run some assessments to try to recreate the problem.
In all probability, this was a freak incident that’s solely impacted a small variety of Tesla homeowners previously. However, it reveals that Supercharging isn’t at all times a straightforward course of.
1:30AM UPDATE – Still Trapped at a Supercharger from r/teslamotors