Categories: Offbeat

Uber Passenger Stuck On Snowed Out Highway For 14 Hours Slapped With $400 Surcharge


Andrew Peters, an Uber passenger who received caught within the snowstorm that shut down the I-95 close to Richmond, Virginia, obtained a surprising invoice from the ride-hailing service after his ordeal had ended.

Peters landed at Dulles Worldwide Airport close to Washington, DC, earlier this week on his manner again from San Francisco. He hailed a trip to get him residence to Richmond Virginia and issues went fallacious virtually instantly.

“We hopped on the primary exit after which it was simply, we stopped shifting proper there. There have been vehicles behind us. There was nowhere to go,” Peters informed NBC. “It was like being in some bizarre parking zone.”

Learn Extra: Motorists Caught For Hours On Virginia’s I-95 After Snowstorm Causes Six Truck Pileup

He and his driver turned a few of the hundreds of motorists caught on the freeway for as many as 30 hours following greater than a foot of snowfall within the space. The snow caught quite a few folks, together with Virginia Senator Tim Kaine, who mentioned on Twitter that he spend 27 hours on his journey from Richmond to Washington, D.C.

Peters and his Uber driver ended up spending 14 hours within the automotive, on a visit that price $200. Out of deference to the driving force, Peters tipped them one other $100. He was shocked, although, when he later obtained a surcharge of $400, bringing the whole paid to a bit of greater than $700, with the tip.

Peters mentioned he was “ticked off” by the surcharge as a result of he had no management over the route the driving force selected.

“I had no manner of realizing that I’d be caught on this visitors jam for that lengthy, and I don’t really feel like that’s honest as a result of they’ve the instructions. I’ve no say wherein manner the Uber goes,” Peters mentioned.

Per Uber’s web site, in heavy visitors, it could change a passenger’s fare “to compensate your driver for the extra time.” Thankfully, the corporate seems to have understood the circumstances and, after disputing the cost, Peters was refunded.

“We acknowledged that the extended freeway shutdown was extraordinary circumstance for him and the driving force,” a spokesperson informed NBC.

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