Elon Musk introduced that he’s working to ensure that Tesla to attain same-hour service on its automobiles as usually as doable utilizing ‘Formulation 1 pit crew strategies’.
As regular, Musk took to Twitter to make the announcement:
“Excited to work with Tesla Service to allow same-hour service as usually as doable! Making use of Formulation 1 pit crew strategies to Teslas.”
That is really not the primary time that Tesla introduced such an effort.
Again in 2015, Tesla employed Kenny Handkammer, 25-year F1 veteran and former Pink Bull Racing chief mechanic, to guide new service packages as International Director of Service Innovation.
One of many first packages he put in place was F1-inspired ‘quick lanes’ at service facilities to curb wait instances.
Handkammer left Tesla in 2017 and he’s now accountable for International Technical Service & Operations at Lucid Motors.
This new announcement at the moment comes after Tesla already introduced a renewed give attention to service over the previous few months.
Final month, we reported on Musk’s announcement that Tesla is engaged on service in North America and the way Telsa is aiming to make nearly all of appointments same-day repairs. As we famous, it’s a lot wanted since Tesla’s buyer fleet is rising at a a lot quicker tempo than its service infrastructure. Nevertheless, Musk didn’t elaborate on how Tesla plans to attain that.
Tesla’s service downside was a lot larger than we anticipated as we realized that the automaker was going so far as sending untrained workers from different division to work on automobiles.
Throughout a company-wide assembly every week after the same-day restore announcement, Musk elaborated after being requested by an worker:
I feel we nonetheless have a comparatively standard method to servicing – though we type of use the car app. So we positively have higher servicing than the remainder of the business, however I actually need Tesla to take a look at how we will revolutionize service and I don’t know, make it 10 instances higher than the remainder of the business.
The CEO stated that the aim to get to two-third thirds of appointments being same-day repairs is a part of that mission. He stated that Tesla regarded on the information of all of the totally different repairs, and he believes that almost all of them may be accomplished on the identical day so long as elements can be found on the service facilities.
Musk stated that he goals for Tesla to attain that aim with larger facilities and extra specialization – that means that every service facilities goes to have service bays to carry out very particular companies.
It sounds just like the newly introduced “Formulation 1 pit crew strategies” might play into that new mannequin.
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