Actor Glenn Howerton, recognized for roles on A.P. Bio and ‘It’s At all times Sunny In Philadelphia’ regaled his associates and viewers with a story of how his Tesla was stranded for over 24 hours in a parking storage. Based on the actor, after his car’s key fob broke, “each step of the best way all through this journey, each single factor that would go incorrect went incorrect.” Right here’s what Howerton stated went incorrect and the way he lastly retrieved his automotive with out Tesla’s assist.

Chatting with his costars on “The At all times Sunny Podcast”, Howerton explains that earlier than parking the Mannequin X, he seen that his key fob malfunctioned. Nevertheless, being that he wanted the EV earlier than it may get it fastened, he used his cellphone as the important thing. Considering nothing of that selection, he parked the automotive on the backside of a parking storage. When he returned, he was locked out of his electrical trip.

For the cellphone to be able to unlocking the car, each the Tesla and the cellphone should have a wi-fi sign.

“Tesla recommends that you simply all the time have a practical bodily key available if parking in an space with restricted or absent mobile service, resembling an indoor parking storage,” says Tesla on its website.

On the backside of this explicit parking deck, neither did. Howerton Ubered dwelling and started to search for different options. He returned the subsequent day with the cardboard key for the car.

Extra: Hackers Can Create Their Personal Private Key To Steal Your Tesla In 130 Seconds

The cardboard unlocked the automotive and granted him entry however when he went to make use of it to start out the Mannequin X nothing occurred, he says. Initially, he thought to contact Tesla however evidently, that didn’t do a lot good. After not getting by means of to anybody for a while, Howerton says that he contacted gross sales and received by means of in lower than two minutes.

When he did get to that salesperson he didn’t mince phrases. “I used to be like, ‘You guys misplaced a buyer at present. I’ve been a Tesla buyer for 10 years,’” he stated. There was no answer from Tesla in any respect in line with Howerton.

“Know-how utterly and completely failed me. After which Tesla Roadside failed me, after which Tesla Car Help failed me. I used to be on the cellphone with these folks from 9:30 within the morning till six o’clock at night time,” he stated on The At all times Sunny Podcast.

He identified that the answer required a particular tow truck with rollers that might be positioned beneath the automotive’s wheels for the reason that Mannequin X wouldn’t even go into tow mode. It wasn’t all dangerous on the finish of the day although. Howerton says that the folks on website with him saved him. “Everyone was so good, so useful, so sort, so accommodating… I didn’t know that individuals had been nonetheless like that.”

With out understanding all the main points, it’s exhausting to inform whether or not this downside was a problem with Tesla and/or person error, which is why we reached out to Tesla, however identical to Enterprise Insider that first reported on the story, the EV firm didn’t reply to our message.