Ford Bronco clients are reporting that it’s taking months for the automaker to ship accomplished automobiles. Many say that they’ve contacted the seller in addition to Ford company solely to get the run round about the place their automobile is. This isn’t the primary time Ford has struggled to get Broncos to their respective homeowners both.
A tipster who requested to stay nameless, seemingly fearful that their very own Bronco would take even longer to be delivered, reached out to say that “There are Broncos ready months to get shipped sitting there, whereas others ship virtually instantly, nobody at company appears to care and there’s a main disconnect at Ford and the delivery provider.”
In addition they pointed us to a prolonged dialogue over at Bronco6G.com the place homeowners try to assist each other kind out the delay. Entitled ‘Unofficial Awaiting Delivery thread’, the string of feedback sounds fairly damning: “9/12 week construct right here – and never shipped but – no solutions from Ford or from the seller, simply says at MAP awaiting cargo.”
Learn: One Man And The Ford Bronco He’s Constructed Over A Lifetime
One other remark reads “Effectively, @Ford did it once more. Bumped my supply date for the fifth time regardless that the automobile is on a prepare. This time I’m going from 11/9 to 11/15 to 12/2 to 12/8.” And one specifically drives house the type of timeline that many are coping with.
“So after 73 days since constructed and launched, it lastly shipped. Dates in my sig (Constructed 8/31) however 846 days since reserved… now the anticipate transit begins.” That’s nicely over two years since reserving the automobile and now the client is up towards a seemingly arbitrary delivery schedule.
On prime of that, there’s a much bigger concern for some consumers who’re counting on financing and a commerce in. One remark clarifies that: “Six straight weeks of being pushed again… I don’t know after I’m gonna have the ability to get it. I’ve to reapply for financing and my commerce in worth has gone even farther down…”
From what these feedback say, Ford nor its sellers are doing a lot to assist: “76 Days awaiting cargo and counting… My seller e-mailed me this morning and mentioned that he has no updates and informed me to strive the net chat and to let him know the way it works out. That is so ridiculous!” reads one remark.
One other says “Simply left my seller, supply estimate has been moved 3 times, at present says window ends the 18th. Discovered as we speak nonetheless on the plant, I requested who else I can speak to since they’ve been something however useful. Was given Ford customer support, no holds, no harm, no rationalization. They informed me go to a different seller to get the Reps information and see if they will work out why the automobile hasn’t shipped.”
Others have reported that escalating the difficulty has confirmed profitable. “After escalating to zone rep and eventually sending a number of emails to everybody at FMC, I obtained a name on Friday from somebody inside Ford. She is engaged on location of our Bronco, and miraculously we now have had a rail automobile quantity populate in a single day.”
The Notorious Ice Mountain
This isn’t the primary time that Ford Bronco clients have complained about lengthy cargo and supply instances although. Again in Could, we reported on how the worldwide semiconductor chip scarcity was affecting Bronco supply home windows. Earlier than that in February of this yr, fans discovered a proverbial pile of Broncos simply ready to be shipped out on one thing they referred to as “ice mountain”.
We should always make clear that that is all third-party aggregated knowledge so there’s no option to verify how correct it’s in every case. Whereas we don’t have any motive to suspect a number of of those entries to be defective, it’s definitely inside the realm of risk. We’ve reached out to Ford for touch upon the state of affairs and can replace with any extra data that we get from them.
