When Todd O’Reilly determined to open a 34,000-square-foot Ford showroom with an 11-acre car lot roughly two years in the past, he knew he wanted a top-notch safety system.
O’Reilly, co-owner and common supervisor of Gjovik Ford in Plano, Unwell., figured a classy system of cameras and alarms was crucial to discourage would-be criminals from stealing or damaging merchandise, which grew to become particularly very important as stock grew scarce due to the microchip scarcity.
What he did not notice was that the safety system by BTI Communications Group would save him 1000’s monthly just by conserving his clients trustworthy.
“You would be stunned how many individuals say we have scratched their automobile or dented it, and quite a lot of occasions you simply do not wish to argue,” O’Reilly informed Automotive Information.
Now he does not even must argue — as a result of he has video proof to refute such claims.
“I believe we in all probability save between $3,000 to $4,000 a month in damages that individuals mentioned we prompted,” O’Reilly mentioned. “It is much more than I anticipated.”
The safety system, which incorporates about 42 cameras contained in the dealership and 28 within the lot, displays all angles of a car in excessive definition, and the feed could be accessed from an worker’s laptop, telephone or different gadget.
The shop can decide whether or not a scratch or dent was already there when a buyer drove onto the property. Or, in circumstances the place the dealership did trigger the harm, administration can pinpoint when and the way it occurred.
“We just about can monitor a automobile from the day it will get there to the day it leaves,” O’Reilly mentioned. “We have had individuals come up and say ‘You broken our automobile,’ and we pull up the video and say ‘I am sorry, however the harm was right here forward of time.’ ”
The dealership’s service middle additionally has a digital camera system particularly for large vehicles. That has saved O’Reilly cash on device alternative for purchasers who falsely accuse service staff from stealing gadgets out of their work vehicles.
Not solely is O’Reilly saving cash on unwarranted scratch and dent repairs, he is growing income by upselling these clients on repairs for the problems.
He mentioned the system additionally deters theft amongst staff and makes them extra cautious working round automobiles.
“No person can conceal with the digital camera system,” he mentioned. “As soon as all of them know you may see all the things, I believe it helps the work effectivity additionally.”
O’Reilly mentioned the system has deterred car thefts on his huge lot. In any respect three entrances, high-definition cameras seize license plates so possession can know who’s accessing the property always. The system could be set as much as ship textual content alerts to O’Reilly’s telephone when anybody drives on or off the lot outdoors enterprise hours.
Inside the showroom, the alarm system, which is absolutely built-in with the cameras, can pinpoint which door was opened and when.
O’Reilly mentioned the system value over $100,000, which he’s paying off at $1,800 monthly as a part of a no-interest, five-year lease.
He mentioned the system will greater than pay for itself and that he is so proud of it, he is working with BTI to improve the telephone and digital camera system at a Normal Motors dealership he not too long ago acquired.
He likes how BTI is ready to present all the things crucial for the safety system. Earlier methods, he mentioned, included a number of distributors that always did not talk.
“It is good if you will get one supplier to do all the things, as a result of it is only one name,” he mentioned. “It simply makes life lots simpler.”