An Uber Eats driver in Mascot, Australia, has been attempting to get a one-star assessment taken off her report after she did not ship a package deal to its meant recipient. To be honest, police suspect that the package deal contained methylamphetamine, generally generally known as meth or ice.
The driving force, Jess, reported that on the night of April 22, she accepted a job with Uber Join, a parcel supply service that operates by the app. She picked up a package deal from a person at a restaurant who shortly handed it to her and walked away, studies the Sydney Morning Herald.
The parcel that the person had handed her was a plastic bag, held closed by a black zip tie. Jess instantly turned suspicious and messaged the package deal’s recipient. She requested if they might inform her what was within the package deal, they usually stated toothpaste.
“I went, ‘who pays $16 for toothpaste [to be delivered], that is completely dodgy’,” she stated.
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As a substitute of driving to the recipient, she headed to the Mascot Police Station. Whereas on her method, Jess acquired telephone calls from the one that gave her the package deal, yelling and berating her for not delivering it to its meant recipient. Nevertheless, she continued on to the police station.
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Upon inspecting the package deal, the police discovered that the toothpaste tube was really crammed with what they imagine to be two grams of methylamphetamine, which they confiscated.
Whereas ready for the police investigation, Jess contacted Uber in regards to the incident. She reported that she needed to fill out a web based type a number of instances and was even scolded by a buyer assist officer for not delivering the package deal to its meant recipient.
Jess claims that for weeks, the corporate uncared for to take away the package deal sender from the app, did not reimburse her for the misplaced supply charge, and left the one-star assessment she acquired for the trade unaddressed.
Nevertheless, the Sydney Morning Herald studies that Uber received in contact with Jess 5 hours after they reached out to the corporate for a remark. Uber knowledgeable Jess that “applicable inner actions have been taken” and apologized for the delay in addressing the state of affairs.
Uber additionally stated that it will take away Jess’s one-star assessment and refund her the complete fare quantity. It added that the particular person sending the medication by Uber Join will completely lose entry to the app.
Jess acknowledges that the one-star assessment and the cash from this supply weren’t devastating losses for her, however says that she pursued this downside for the sake of everybody on the app.
“Uber will not be making a protected work atmosphere,” she stated. “They’re defending people who find themselves paying over their drivers.”