In response to Zap-Map’s annual survey of quick charging networks within the UK, Tesla stays the highest fast-charging community for an additional yr, being “the usual all networks ought to aspire to” (see additionally the outcomes in 2020 and in 2019).

The satisfaction survey ranks a complete of 16 charging networks, counting opinions from greater than 1,500 Zap-Map customers, within the 4 key areas of reliability, ease of use, value and amenities.

The second finest community, and the primary publicly obtainable (as Tesla is a reserved for Tesla vehicles), is InstaVolt, which maintains its excessive place from two earlier years. Zap-Map highlighted one person remark: “fashionable, tremendous dependable, typically are available in pairs and contactless cost is a large plus”.”

The third is Osprey (previously Engenie), which extremely elevated its place – from 8 a yr in the past – because of “reliability and ease of use”. Zap-Map highlighted one person remark: “good and visual, good areas, easy to make use of”.

As you may see, there are some surprises, as well-known names are getting comparatively weak outcomes. For instance, bp pulse (previously BP Chargemaster/ Polar) is now #13 with 2.9 factors (down for #5 in 2019), Shell Recharge is #6 (however the general rating is 3.5), whereas the IONITY is even decrease – at #10 with 3.1 factors.

Zap-map’s customers mentioned additionally that crucial issue of their consideration of charging factors is reliability, far forward of ease of use, value and amenities.

In different phrases, do not even take into consideration excessive positions in case your fast-charging stations have points. That is true within the UK, in addition to in different markets.

“As a part of the survey, EV drivers have been additionally requested to rank the components which have been most vital when selecting a cost level. Reliability remained the important thing issue (weighting 5.0), adopted by ease of use (2.6), value (2.3) and at last the native facilities on the charging location (1.0). These weightings reveal the persevering with significance of reliability and ease of use for EV drivers when accessing charging companies.”